Heating Helpline

Find a B&ES heating engineer

0800 840 4069

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The Heating Helpline is a free advice service operated and managed by the Building & Engineering Services Association (formerly the HVCA - the Heating and Ventilating Contractors' Association).

Established in 1904, B&ES is the premier organisation representing central heating contractors across the UK, and exists to promote fair dealing and the sound installation of heating systems.

B&ES members all undergo inspection and assessment of their technical competence and commercial capability every three years. This process is carried out by an independent certification body with an established industry reputation.

B&ES members that undertake gas installations or work on gas-fired appliances in the home are all registered with Gas Safe – the gas safety watchdog body.

All B&ES members operating in the domestic sector are also members of TrustMark, the Government-endorsed scheme designed to direct consumers towards reliable tradespeople.

To locate your nearest B&ES heating engineer simply use the search function at the top of the website.

Heating Helpline
Building & Engineering Services Association
Esca House
34 Palace Court
London W2 4JG

Tel: 0207 313 4900

For heating enquiries, call the Heating Helpline on 0800 840 4069. Calls are free when calling from a BT landline but you may incur charges if the call is made from a mobile or other service.

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